Contact

Question about an order, sizing, or a gift? Send us a message — we typically reply within one business day.

Direct contact

Mon–Fri · 9 AM–5 PM CET (Amsterdam)

Frequently asked questions

When will my order ship?

Order before 10 AM ET (4 PM Amsterdam) on a business day and it ships the same day from our European atelier. Delivery to the U.S. typically takes 3–6 business days, tracked and insured.

Do I pay customs or import fees?

No — all duties and taxes are settled at checkout. The price you see is the price you pay; nothing extra at delivery.

Can I return or exchange?

Yes — 30-day money-back guarantee. Items must be unworn and in their original packaging. Send us a message and we'll email you the return instructions.

Is this genuine 925 silver?

Yes. All our jewelry is solid 925 sterling silver, stamped with the 925 hallmark. No silver-plated brass, ever.

What size do I need?

Not sure? Send us a message with the product you're eyeing and we'll help you find the right fit.

Do you sell wholesale?

Yes. Choose "Wholesale / business inquiry" as the subject and tell us briefly what you're looking for.

Business details

925ZILVEREN is a trading name of Bolek Jewellery V.O.F.
KVK: 95976159
BTW: NL867408029B01